Iryna Fomenko
Hanover → Charkiw2.06. їхала вперше перевізником LKR. І була приємно вражена сервісом. Зручні сидіння, чистота у салоні, ввічливі водії. Чай, кава, вода. Дуже швидко пройшли кордон. Не було жодних затримок. Всім Советую
KLR Bus presents a deeply polarized passenger experience. Positive reviews consistently praise modern, clean buses with comfortable seating, complimentary water service, and professional drivers who create a smooth journey. Many passengers report on-time arrivals and appreciate the extensive international route network. However, operational reliability is severely compromised by systemic failures: last-minute booking cancellations without refunds or explanation, missed scheduled stops affecting urgent passenger needs, and extensive delays at borders and checkpoints. Staff professionalism varies dramatically—some drivers receive high praise for attentiveness and courtesy, while others are criticized for rudeness and inflexibility. Advertised amenities (WiFi, services) frequently fail to materialize, and communication breakdowns between booking staff and drivers create persistent confusion about routes, stops, and timings. Luggage policies lack consistent enforcement, and short-stop schedules (5-10 minutes) frustrate time-conscious travelers. While the fleet meets modern comfort standards, trust is damaged by booking reliability failures, information accuracy problems, and occasional vehicle maintenance issues. Overall performance depends heavily on individual route assignment and driver rather than institutional consistency.
70 licence plates we have on record for KLR Bus.
Plates are compiled from border-crossing data and public sources; the list may be incomplete.
5 officially registered international bus routes operated by KLR Bus in the autobus.gov.ua registry.
Source: the State register of international routes, autobus.gov.ua.
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2.06. їхала вперше перевізником LKR. І була приємно вражена сервісом. Зручні сидіння, чистота у салоні, ввічливі водії. Чай, кава, вода. Дуже швидко пройшли кордон. Не було жодних затримок. Всім Советую
Перевізник дуже сподобався. Все необхідно в автобусі було, працюючий вай фай, зручні сидіння, працюючий туалет. Водії ввічливі і чуйні