Skip to main content
Menu
ЧП ЛИС-АВТО-ТРАНС
Carrier · profile

ЧП ЛИС-АВТО-ТРАНС

4.1 Overall rating
112 reviews
2,516 views
Rating aggregated from 112 reviews
🛂 Official registry data (DSBT)
ПП "ЛИС-АВТО-ТРАНС"
EDRPOU: 35389266  ·  Licence: AД 76951 від 24.10.2012   Valid
Director: Купавка Сергій Борисович
№ 01

Review Analysis

ЛисАвто exhibits a starkly polarized service record across its Ukraine-Poland-EU routes. Approximately 40% of passengers report excellent experiences, praising professional and courteous drivers, clean well-maintained buses, comfortable seating, onboard charging facilities, and reliable service. These travelers describe helpful staff assistance, calm journeys, and good value for long-distance international travel. However, the opposing 40% describe severely negative experiences characterized by chronic delays (often 1-2+ hours without advance notice), unannounced transfers despite booking "direct" routes, aging vehicles with mechanical issues and broken toilets, diesel odors, cramped leg space, and non-functional climate control. Customer service failures include rude or dismissive dispatcher behavior when seeking explanations. The remaining 20% report mixed experiences. Major structural problems emerge: dramatic inconsistency in vehicle quality, hidden transfers contradicting booking promises, poor communication between reservation platforms and actual service delivery, and inadequate facilities including locked toilets and insufficient bathroom stops during long journeys.

Pros

  • Professional and courteous drivers known for helpfulness and politeness
  • Clean, well-maintained vehicles with comfortable seating on newer buses
  • Onboard amenities including charging outlets and occasional refreshments
  • Reasonable pricing for international cross-border routes
  • Attentive staff assistance with luggage and passenger needs

Cons

  • Unannounced transfers despite booking direct routes
  • Chronic delays of 1-2+ hours without advance notice or compensation offered
  • Aging vehicles with mechanical issues, broken toilets, and diesel odors
  • Inadequate climate control and locked or non-functional facilities
  • Rude or dismissive customer service when addressing passenger concerns

Highlights

  • Operates Ukraine-Poland-EU international routes with highly inconsistent service quality
  • Significant discrepancy between promises made during booking and actual service delivery
  • 40% positive vs. 40% very negative reviews indicate extreme service variability
  • Unannounced multiple transfers common despite direct route bookings on same route
Analysis is based on 50+ reviews from various sources.

Carrier fleet

3 licence plates we have on record for ЧП ЛИС-АВТО-ТРАНС.

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

2 officially registered international bus routes operated by ЧП ЛИС-АВТО-ТРАНС in the autobus.gov.ua registry.

Source: the State register of international routes, autobus.gov.ua.

How long did the bus wait at the border?

Pick a carrier, then choose a specific bus plate to see where and how long it recently spent crossing the border.

Select or type the plate above to load its border history.

№ 02

Rating Details

Staff
60%
Vehicle
20%
Price
20%
Timeliness
20%
Cleanliness
40%
Wi-Fi
20%
№ 03

Customer Reviews

Наталія

Варшава → Житоми
15.07.2026
Vehicle: Staff: Price:

Найжахливіший жах. В салоні смердить солярою . Автобус дзвонить, стукає, трясеться. Не зрозумілі зупинки, очікування, по декілька пересадок. Вбиральня не працює.До Житомира одна, до Дніпра 2. Якісь пасажири залишаються, інші в інший автобус.Вільна розсадка. Але одне, що водії адекватні. Хоча не попередили, що на польському кордоні потрібно 3 злотих, щоб попасти до вбиральні і перед цим санітарної зупинки не було. Нікому не раджу.

Was this review helpful?