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ООО Турист
Carrier · profile

ООО Турист

2.4 Overall rating
59 reviews
2,246 views
Rating aggregated from 59 reviews
🛂 Official registry data (DSBT)
ТОВ "ТУРИСТ"
EDRPOU: 31977085  ·  Licence: AД 75984 від 22.09.2012   Valid
Director: ЧЕРКЕСОВ-ЦИБІЗОВ ВЯЧЕСЛАВ СЕРГІЙОВИЧ
№ 01

Review Analysis

ООО Турист operates inter-city bus services primarily connecting Odesa with cities such as Dnipro, Kryvyi Rih, and Zaporizhzhia, with some international routes. Passenger experience is highly inconsistent. On positive trips, travelers appreciate modern, well-maintained buses with working air conditioning, WiFi, and USB charging ports, alongside timely arrivals and helpful, courteous drivers. However, the service is unreliable. Recurring complaints include non-functional or absent air conditioning, inadequate leg room on smaller vehicles, and confusing pickup location information that leaves passengers searching terminals. A critical issue is driver inconsistency—while many drivers receive praise for professionalism and attentiveness, multiple reviews document aggressive behavior, rudeness, and dismissive communication. Service failures compound these problems: cancellations without notification, misleading vehicle descriptions (advertised comfort often replaced by minivans unsuitable for intercity travel), and incorrect booking confirmations. Limited toilet access and infrequent rest stops frustrate passengers on longer journeys. The company's marketing promises exceed frequently delivered reality, creating expectations that the operational reality often fails to meet.

Pros

  • Modern amenities including WiFi, USB chargers, and functional air conditioning on well-maintained vehicles
  • Professional and courteous drivers on consistent routes, with assistance for luggage and passenger care
  • Online ticket booking system with advance seat selection capability
  • Timely arrivals on established routes with reliable scheduling
  • Clean, comfortable buses with spacious seating and pleasant cabin conditions when appropriate vehicles assigned

Cons

  • Severe inconsistency in driver conduct, ranging from professional to aggressive and dismissive behavior toward passengers
  • Air conditioning failures or complete absence, causing significant discomfort during summer heat
  • Misleading vehicle descriptions and size mismatches; small minivans sent instead of promised large comfortable buses
  • Inadequate leg room on smaller vehicles and confusing, inaccurate pickup location information not communicated to passengers
  • Service cancellations and significant delays without passenger notification; limited toilet access and infrequent rest stops

Highlights

  • Primary routes connect Odesa with Dnipro, Kryvyi Rih, and Zaporizhzhia, with international routes to Poland and Moldova
  • Seasonal vulnerabilities: summer air conditioning failures and winter weather delays significantly impact reliability
  • Experience heavily dependent on assigned driver—some praised as companion-like helpers, others criticized for aggression and unprofessionalism
Analysis is based on 50+ reviews from various sources.

Carrier fleet

4 licence plates we have on record for ООО Турист.

  • BH1883TB on record
  • BH8353OX on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

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№ 02

Customer Reviews

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