This carrier shows polarized passenger experiences reflecting inconsistent fleet quality. The majority report satisfaction with modern, clean buses, functioning air conditioning, courteous and professional drivers, and punctual service. Satisfied passengers praise comfortable seating, complimentary refreshments (coffee, blankets, pillows), and attentive staff who communicate before departure and verify passenger safety at stops.
However, a substantial minority encountered serious service failures. Complaints center on non-functional toilets despite advertising and charging, broken or uncomfortable seating, insufficient power outlets (typically 3 for the entire bus), poor temperature control, and maintenance concerns including floor damage. Passengers reported discrepancies between advertised amenities and actual on-bus conditions, with some feeling misled about comfort levels. Incorrect seat assignments despite advance bookings and inadequate rest stops on 500+ km journeys frustrated travelers.
Pricing criticism appears inconsistent—satisfied customers view fares as reasonable for comfort provided, while dissatisfied ones perceive premium pricing for substandard service. Recent reviews (February through July 2026) indicate this pattern persists, suggesting systemic operational or maintenance inconsistencies rather than isolated incidents.
1 licence plates we have on record for ТОВ "БАС ТРАНС ІНТЕРНЕШНЛ".
Plates are compiled from border-crossing data and public sources; the list may be incomplete.
1 officially registered international bus routes operated by ТОВ "БАС ТРАНС ІНТЕРНЕШНЛ" in the autobus.gov.ua registry.
Source: the State register of international routes, autobus.gov.ua.
Pick a carrier, then choose a specific bus plate to see where and how long it recently spent crossing the border.
Select or type the plate above to load its border history.
Be the first to leave a review!
