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DMD-GROUP S.R.O
Carrier · profile

DMD-GROUP S.R.O

1.5 Overall rating
190 reviews
3,634 views
Rating aggregated from 190 reviews
№ 01

Review Analysis

DMD-GROUP passengers generally report professional and attentive drivers who assist with luggage and prioritize safety on their routes. When conditions align, travelers experience punctual, comfortable buses with functioning air conditioning, onboard toilets, and online tracking that facilitates airport pickups. The carrier demonstrates responsiveness to passenger needs, including accommodating delayed flights. However, the experience is markedly inconsistent. A substantial portion encountered buses with significant quality issues: broken seats that won't recline, non-functional air conditioning despite advertised amenities, inoperable or hard-to-access toilets, and missing WiFi. Limited baggage storage and narrow aisles compound discomfort on long journeys. Service quality varies—some drivers are dismissive or curt, particularly regarding toilet use policies. Unexpected transfers, often with poor communication, are common on multi-leg routes; connecting buses from partner carriers (notably Pavlyukas) are frequently described as substantially inferior. Border crossings introduce major unpredictability, with waits ranging from 2 to 10+ hours, directly impacting journey duration. The primary complaint is misalignment between advertised amenities and actual delivery, with pricing not consistently justified by service quality.

Pros

  • Professional, attentive drivers who provide safety checks and assist with luggage throughout journeys
  • Responsive customer service, including flexibility with flight delays and online tracking for convenient pickups
  • Comfortable buses with working air conditioning, reclining seats, and onboard toilets (when functional)
  • Generally punctual departures and efficient border procedures when crossings run smoothly
  • Clean interiors and organized passenger seating on well-maintained fleet vehicles

Cons

  • Inconsistent bus quality—broken seats, malfunctioning AC, and inoperable toilets despite advertised amenities
  • WiFi frequently unavailable despite being marketed as a standard feature on-board services
  • Unexpected transfers with inadequate advance notice; partner carrier buses markedly lower quality than main fleet
  • Unpredictable border crossing delays (2–10+ hours) substantially extend journey times beyond schedules
  • Limited legroom, narrow storage shelves, and uncomfortable seating arrangements on some vehicles

Highlights

  • High-frequency routes connect Bratislava, Vienna, and major Ukrainian cities; border delays are highly variable and significantly impact total travel time
  • Transfer hubs in Lviv and other cities frequently result in quality downgrades when switching to partner carriers
  • Night buses and multi-day international journeys (12–24+ hours) are core service offerings with complex transfer logistics
Analysis is based on 50+ reviews from various sources.

Carrier fleet

11 licence plates we have on record for DMD-GROUP S.R.O.

  • DMD00013 seen 18.08.2025
  • DMD00011 seen 06.08.2025
  • 0003 on record
  • DMD0003 on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

How long did the bus wait at the border?

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№ 02

Rating Details

Staff
20%
Vehicle
20%
Price
20%
Timeliness
60%
Cleanliness
80%
Wi-Fi
20%
№ 03

Customer Reviews

Аліна

Будапешт → Мукачево
10.06.2026
Vehicle: Staff: Price:

Їхали маршрутом Будапешт — Ясіня. Під час посадки всі вільні місця були зайняті пасажирами, які лежали на двох сидіннях. У результаті нам дісталися лише задні місця. Одне з крісел було несправне та не відкидалося. Поїздка була дуже некомфортною. Хотілося б, щоб водії контролювали розсадку пасажирів і перевіряли справність сидінь перед рейсом. Більше ні ногою на ваші рейси!

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