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Pavluks-Trans (Павлукс Транс)
Carrier · profile

Pavluks-Trans (Павлукс Транс)

2.7 Overall rating
2,466 reviews
5,594 views
Rating aggregated from 2,466 reviews
🛂 Official registry data (DSBT)
ПАВЛЮК ВІТАЛІЙ ІВАНОВИЧ
EDRPOU: 2871821212  ·  Licence: Наказом Укртрансбезпеки № 793 від 14.05.2025   Valid
Director: Павлюк Віталій Іванович
ТДВ "КОВЕЛЬСЬКЕ АТП"
EDRPOU: 39374520  ·  Licence: AE 421597 від 17.09.2014   Valid
Director: Павлюк Віталій Іванович
ТОВ "УКРПАС ТРЕВЕЛ"
EDRPOU: 44746288  ·  Licence: Наказом Укртрансбезпеки № 734 від 15.11.2023   Valid
Director: Щербак Віталій Вікторович
ПП " ТЕРНВОЯЖ"
EDRPOU: 33271606  ·  Licence: Наказом Укртрансбезпеки № 53 від 22.02.2016   Valid
Director: Горошок Олег Яроcлавович
ПП "ЛЕГЕНДА-ТРАНС"
EDRPOU: 25226604  ·  Licence: Наказом Укртрансбезпеки № 1170 від 16.07.2025   Valid
Director: ЛУЧКО ІГОР ВАСИЛЬОВИЧ
№ 01

Review Analysis

Pavluks-Trans passenger experience shows stark polarization. Positive travelers praise comfortable large coaches, professional drivers on premier routes, flexible ticket rebooking for external delays, and responsive customer support. Many note punctual arrivals. However, numerous complaints center on staff rudeness—drivers refuse bathroom access, provide conflicting information, and speak dismissively. Significant delays of 2 to 5 hours frequently occur without advance passenger notification, causing missed connections and unplanned expenses. The company misrepresents 'direct' routes that actually include undisclosed transfers in major cities. Temperature control problems persist, with buses sometimes running heaters excessively even in warm weather, creating dangerously uncomfortable conditions. Vehicle quality varies dramatically: larger modern coaches receive consistent praise for ergonomic seating and amenities, but older minibuses are criticized as cramped, mechanically unreliable, and unsafe with inadequate legroom and missing handrails. Critical operational gaps include no advance bus number notifications (sometimes delivered only 3 minutes before departure), unanswered phone lines, and poor station coordination. Baggage cleanliness and price manipulation complaints surface sporadically.

Pros

  • Large modern coaches with comfortable seating and ergonomic design
  • Professional, attentive drivers and flexible ticket rebooking policies for passenger delays
  • Loyalty bonus program for repeat travelers
  • Working air conditioning and onboard table facilities on premium services
  • Responsive customer support with quick phone assistance

Cons

  • Frequent driver rudeness, refusal of bathroom access, and dismissive communication with passengers
  • Significant delays (2–5 hours) without advance notification, causing missed connections and unexpected costs
  • Misleading marketing about 'direct' routes that include undisclosed transfers in major cities
  • Poor maintenance of minibuses: cramped seating, non-functional suspension, missing handrails, safety concerns
  • Critical gaps in passenger communication: no advance bus number notifications, unanswered phones, unclear platform information at stations

Highlights

  • International routes to Poland show high variability—some trips praised as professional, others marked by significant delays and confusion
  • Consistent pattern: large coaches receive praise across routes; older minibuses consistently criticized for comfort and safety
  • Temperature regulation failures recur across complaints—heating systems running excessively in summer conditions
  • Staff behavior highly inconsistent; some drivers noted as exceptionally courteous, others as hostile and uncooperative
Analysis is based on 50+ reviews from various sources.

Carrier fleet

87 licence plates we have on record for Pavluks-Trans (Павлукс Транс).

  • BO 2332 CM seen 09.10.2025
  • BO 2041 EO seen 05.10.2025
  • WU4448T seen 19.09.2025
  • BO 1515 CO seen 06.09.2025
  • AA 7574 EM seen 24.08.2025
  • BO 0705 CX seen 23.08.2025
  • WU3888P seen 23.08.2025
  • WU4445P seen 20.08.2025
  • BO 2651 EM seen 20.08.2025
  • BO 8379 EM seen 17.08.2025
  • AA 5602 MM seen 17.08.2025
  • WU4555P seen 14.08.2025
  • WU9966N seen 10.08.2025
  • KA 3078 IE seen 03.08.2025
  • BO 9947 BM seen 02.08.2025
  • AA 3403 XM seen 24.07.2025
  • BO 0704 CX seen 05.07.2025
  • WU9559N seen 05.07.2025
  • AA 8683 EI seen 16.06.2025
  • 4 on record
  • 3031 on record
  • 372765 on record
  • 6767 on record
  • 7753 on record
  • 8000 on record
  • 61148 on record
  • AC6142HH on record
  • CE on record
  • KI4482AC on record
  • PAVLUKSTRANSABYKCTPAHC on record
  • WGM318L on record
  • WU4111 on record
  • WU4111P on record
  • WU4777 on record
  • WZ on record
  • WZ397KF on record
  • BC3782TH on record
  • AA2550XI on record
  • WU3777P on record
  • BO5777BC on record
  • WGM0134N on record
  • BE7666AA on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

47 officially registered international bus routes operated by Pavluks-Trans (Павлукс Транс) in the autobus.gov.ua registry.

5 / 47

Source: the State register of international routes, autobus.gov.ua.

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№ 02

Rating Details

Staff
67%
Vehicle
53%
Price
80%
Timeliness
60%
Cleanliness
67%
Wi-Fi
67%
№ 03

Customer Reviews

Ільміра

Одеса → Краків
21.06.2026
Vehicle: Staff: Price:

Поїздка 20 .06 2026. Одеса Краків. Все було би добре,для сервісу в реаліях життя в Україні,як би компанія вибирала пункти пропуска , де нема таких черг як на Краківец Корчова. З другими перевізниками не втрачаєш стільки часу. Шкода страченого так безглуздо часу життя. Перший раз їхала з Pawluks Trans і маю надію останній.

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Анна

Lviv → Warsaw
30.12.2024
Vehicle: Staff: Price:

Водії хами, диспетчер хамка, запізнення на 4-5 годин, враховуючи що черг немає!!!!

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Oleh

Lviv → Rzeszów
14.10.2024
Vehicle: Staff: Price:

Чудовий автобус і чудовий перевізник. Рекомендую!

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