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Компания Winew-Reisen (Винев), ТОВ ВІНЕВ
Carrier · profile

Компания Winew-Reisen (Винев), ТОВ ВІНЕВ

3.4 Overall rating
195 reviews
2,000 views
Rating aggregated from 195 reviews
Reviews of International Carriers (Buses and Minibuses)
🛂 Official registry data (DSBT)
ТОВ "ВІНЕВ"
EDRPOU: 31927702  ·  Licence: AE 188476 від 06.02.2013   Valid
Director: Гриб Оксана Вячеславівна
№ 01

Review Analysis

Winew-Reisen demonstrates strong operational consistency in punctuality and driver professionalism across most journeys, with passengers frequently praising courteous, attentive drivers and clean, modern buses equipped with WiFi and USB charging. Service on major international routes (Kyiv-Krakow, Germany-Ukraine) is generally commended for comfort, helpfulness during border procedures, and reliable scheduling. However, significant operational failures undermine these positives. Multiple passengers report non-functional air conditioning deployed in extreme heat (38°C+), creating dangerous travel conditions. Advertised amenities—toilets and WiFi—are frequently unavailable despite being listed in booking details, violating customer expectations. Fleet consistency is unpredictable; modern well-maintained buses operate alongside older vehicles requiring repair. Recent serious incidents include overcrowding without compensation, unexpected route changes and stop extensions without explanation, and at least one documented refusal to board passengers. Driver behavior varies sharply—professionalism is standard, but isolated cases of rudeness and dismissiveness have been reported. The company excels when everything functions as promised but leaves passengers vulnerable to significant service failures.

Pros

  • Professional, attentive drivers who assist with luggage and border procedures
  • Consistent punctuality on scheduled departures and arrivals
  • Modern, clean buses with comfortable seating and adequate legroom
  • WiFi and USB power outlets available on many routes
  • Responsive email customer service with quick turnaround

Cons

  • Air conditioning failures during peak heat creating dangerous, uncomfortable conditions
  • Advertised amenities (toilets, WiFi) frequently non-functional despite being listed in booking
  • Inconsistent fleet quality and operational reliability across routes
  • Overcrowding, unexplained extended stops, and undisclosed route changes
  • Occasional driver rudeness and serious operational failures (missed passengers without refunds)

Highlights

  • Particularly strong on international routes to Poland (Krakow, Szczecin) and Czech Republic
  • Modern buses feature USB charging and WiFi, though availability varies by vehicle
  • Fleet inconsistency creates unpredictable passenger experience despite majority positive trips
Analysis is based on 50+ reviews from various sources.

Carrier fleet

19 licence plates we have on record for Компания Winew-Reisen (Винев), ТОВ ВІНЕВ.

  • BC 5001 MP seen 08.09.2025
  • BC0501OM on record
  • BC7315EB on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

4 officially registered international bus routes operated by Компания Winew-Reisen (Винев), ТОВ ВІНЕВ in the autobus.gov.ua registry.

Source: the State register of international routes, autobus.gov.ua.

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№ 02

Rating Details

Staff
20%
Vehicle
20%
Price
80%
Timeliness
0%
Cleanliness
20%
Wi-Fi
20%
№ 03

Customer Reviews

Євгенія

Мангейм → Одеса
06.07.2026
Vehicle: Staff: Price:

На жаль, цей перевізник дуже зіпсувався. Їхала рейсом Карлсруе - Одеса. У Німеччині в той день була спека близько 38°C. Автобус був повністю заповнений - продали квитки на всі місця, не було жодного вільного. Найгірше те, що на рейс випустили старий автобус із несправним кондиціонером. У таку спеку це було справжнє знущання з пасажирів. У салоні було неймовірно душно, людям ставало зле, поїздка перетворилася на справжнє випробування. Після рейсу перевізник навіть не вибачився перед пасажирами. Жодної компенсації чи пояснень ніхто не отримав. Не рекомендую цього перевізника. Якщо компанія не може забезпечити справний автобус і безпечні умови перевезення, особливо в таку спеку, то користуватися її послугами не варто.

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